Biz Ops & Strategy Intern
Remote (US)
Posted 21 days ago

About The Team

Work with Zillow Offers and Premier Agent partners to integrate Zillow Home Loans deeper in the customer experience! With Customer as the North Star we will leverage customer research to help address concerns in the process for us to improve the experience.

About The Role

We look for interns who can see the greater objective and understand it takes a team to reach a goal. As an Analyst, you are passionate about strategy, can think big, and use data to drive recommendations.

You would support initiative work being deployed. You will gain an understanding of how we prepare for piloting different customer experiences. You will work closely with a strategy manager on the team. You will be asked how you think about the problem statement and what solutions we could recommend. To get to this point in some cases research is needed. You will have guidance from a manager on the team with daily check- ins. Additional duties in this role would be setting partner calls for the broader team, and collaboration on needs from communication to training.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

Who you are

  • Currently pursuing a Bachelor’s degree
  • Strong track record of academic performance, extracurricular involvement, and work experience
  • A love for all things data and putting together crisp visuals
  • Empathetic, activity listening to other perspectives and including their voices at every step

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it — and no matter what job you're in, you will play a critical role in making this vision a reality.

At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune’s 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC’s Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages.
Size:  5001-10000 employees
Funding Level:  Public
Symbol:  Z
Year Founded:  2005
Legg Mason
PAR Capital Management