Accelerated
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Operations Associate
New York City
Entry Level +1
Posted 20 days ago

We heard you might be looking for a new opportunity! sunday might be the perfect stop for you. Just in case you haven't heard, sunday is an exciting and thriving FinTech (or FunTech) startup that's changing the way payments are made in restaurants across the world. We are saving millions of people minutes at the end of their meal with the simple scan of a tiny 4x4cm QR code. The coolest thing is we are growing quickly and possibly have the perfect position for you.

The position

As an Operations Associate for sunday, your ultimate goal will be to help the central team deliver the best experience to restaurateurs. Your scope of action will start when a restaurant decides to use our solution: we will create its business account, collect all relevant info, provide them with tailor-made QR codes and then help them make the most of our solution. Compound that with thousands of restaurants and you have the makings of a beautiful and complex operational system. Come help us make it seem simple!

You will report to the Head of Central Operations and will collaborate closely with other country or regional Ops teams in the US, UK, France, and Spain.

Job Tasks

  • Make restaurants operations seamless though effective and efficient delivery of our product
  • Source vendors to print, package and ship QR codes to restaurants
  • Build a frictionless onboarding experience, reducing lead time from signed to active, increasing adoption
  • Drive sunday's penetration in active restaurants by ideating on creative ways to get restaurants and diners to use our product
  • Ensure best in class restaurant retention though stellar customer service
  • Identify operational issues through data analysis, leveraging global analytics teams with world class dashboards
  • Solve issues through processes and have your ideas adopted and implemented globally
  • Engage in the continuous improvement of the processes you and your teams build together

Who We Look For

  • 0-3 years of experience
  • Owner mentality & can-do attitude
  • Willingness to learn and adaptability
  • Strong analytical skills
  • Project management skills i.e. you are structured, reliable, and communicate efficiently with all stakeholders
  • Passionate about food, restaurants, and technology!

What We Offer

  • Competitive salary and stock options
  • Position with full flexibility: full remote, partial or in office
  • 100% health coverage for you and equal parental leave policy
  • A lot of responsibilities and opportunities to grow (also internationally)

Steps In Our Recruiting Process

  • Share your story: Application with resume and questions
  • Present your motivation through video recordings
  • Amaze your future colleagues with a case study
  • Meet with people from other departments and understand our culture
  • Let's get to know each other through an in-depth interview with hiring manager
  • Offer: we want you

Thank you for taking the time to apply, and looking forward to get to know you!

sunday
Sundayapp is a fully integrated solution built for restaurants, bars, pubs, cafés, and hotels customers to pay for their food via a QR code.
Size:  101-250 employees
Funding Level:  Early-stage Startup
Total Amount Raised:  124.0 M
Year Founded:  2021
Investors
Coatue
DST Global
Julien Codorniou
Global Founders Capital
New Wave