User Success Intern
Los Angeles
Posted a month ago

About the job

About pearpop 

pearpop is the first platform that powers creator collaboration on social media, starting with TikTok and Instagram. With pearpop, influencers, musical artists, comedians, and anyone else can build their brands, following, engagement, and brands, following, engagement, and businesses while doing what they love. 


Working at pearpop 

We're bringing together smart and passionate go-getters to join us as we gear up for insane growth over the next year and beyond. Once offices reopen, our home base will be in LA and you can expect a great, full-stocked office with lunch and snacks. We are a deliberately remote company so you may have flexibility in location. For those on the east coast, we have monthly dinners in New York City, where travel and dinner is covered.  In addition, you will have regular opportunities to meet and mingle with your co-workers. For those on the west coast, we will soon be opening our LA office.  In addition, you will get ample one-on-one time with your manager focusing on your personal growth and career development as well as discussing emerging opportunities at pearpop you may find interesting.


Key Responsibilities  

  • Provide daily support with pearpop challenges such as account verifications, bug reporting, account monitoring, payments, etc.
  • Review in-app content to help improve users' experience
  • Monitor, track and report the performance of content to ensure we’re delivering an excellent product
  • Facilitate day-to-day escalations and troubleshooting of issues


What You Bring to the Table 

  • Experience working with finance, operations, social teams and supporting cross-functional initiatives
  • Excellent communicator in written and verbal form
  • Experience working in a fasted-paced environment
  • Highly organized and detail oriented with a proactive work-style
  • Ability to initiate and drive projects to completion with minimal guidance


pearpop is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment. All employment is decided on the basis of qualifications, merit, and business need. pearpop celebrates and embraces diversity.

Pearpop the marketplace for social collaborations between the teeming hordes of musicians, craftspeople, chefs, clowns, diarists.
Size:  11-50 employees
Funding Level:  Early-stage Startup
Total Amount Raised:  16.0 M
Year Founded:  2020
Bessemer Venture Partners
Slow Ventures
Sound Ventures
Mark Cuban
Seven Seven Six
Gary Vaynerchuk
Chapter One Ventures
Kevin Durant
Atelier Ventures