About Goldin Auctions:
Goldin Auctions is the leading trading cards, collectibles and memorabilia marketplace, serving millions of customers globally. The company achieved over $100M in sales in 2020 and is on track to 4x growth in 2021. This is a rare opportunity to join the team of a profitable business in an exciting market that is experiencing hyper growth. Goldin is now a part of Collectors Holdings, which includes PSA and PCGS, two of the largest and most respected cards and coin graders in the world.
Our company is backed by the best investors in the world across media, technology and sports, including New York Mets owner Steve Cohen, D1 and Dan Sundheim, entrepreneur Nat Turner, The Chernin Group and many pro athletes, team owners, technology founders and more.
Job Title: Director of Customer Marketing
Position Summary: Reporting to the Head of Growth, the Director of CRM and Lifecycle Marketing will be responsible for maximizing engagement with Goldin’s user base - both buyers and sellers - through the cultivation of personalized and meaningful relationships. They will create the end-to-end lifecycle strategy and lead execution and optimization of product-triggered, event-triggered, and campaign-based messages throughout every step of the customer lifecycle, from activation to engagement, and retention to referrals. They will oversee the development of all CRM programs, channels (email, SMS, push notifications, retargeting, direct mail, etc.), and budget, including implementation and ongoing management of internal and 3rd party tools. They will develop future resource needs to match the growth of the business and recruit, develop and retain a world class team. They will work closely across departments, including Product, Technology, BD & Content, Analytics, Finance, Customer Support, and others.
Essential Responsibilities and Duties:
Note: Scope of the job may change as necessitated by business demands
Goldin Auctions (Perks and Benefits):
Equal Employment Opportunity
Goldin Auctions is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Goldin Auctions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Goldin Auctions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Goldin Auctions will not tolerate discrimination or harassment based on any of these characteristics.